Frequently Asked Questions
Do you need help finding the perfect unit size or selecting the right storage location? Here are some answers to questions commonly asked by our customers. If you have any additional questions, don’t hesitate to get in touch with a storage expert and contact us today!
*Visit our Size Guide to see what unit size is best suited to fit each item requiring indoor storage
Are self-storage units safe?
We understand that safety is a top concern for many customers considering self-storage. Rocket Storage is happy to provide additional security measures to ease any concerns you may have.
Have peace of mind knowing your belongings are well-protected with surveillance cameras, gated access, and electric door openers for each indoor unit. Rocket Storage is committed to keeping your items safe.
What is temperature control?
Temperature-controlled units are an interior storage solution that protects your stored items from the dangers of extreme temperatures.
By enhancing your unit with HVAC or other electrical upgrades, you can create a custom space perfectly suited for safe storage. Regardless of the climate outside, your belongings remain intact with temperature control.
What other electrical upgrades are available?
Rocket Storage allows you to fully customize your indoor unit, fully transforming any space into an ideal hangout spot. In addition to HVAC,
we offer dedicated circuits and various outlet options.
*If you have a specific upgrade or modification in mind, call us or contact a storage expert to see if we can accommodate your unique requirements.
Can I really store my RV indoors?
We are one of few Boise facilities offering year-round indoor boat and RV storage. Our experienced staff alleviates any stress associated with storing your RV or preparing your recreational vehicle for the next adventure.
Where is Rocket Storage located?
You can find our indoor facility just west of the 84 at 1183 Exchange St, with the outdoor storage lot located nearby at 1200 Lake Hazel Ln.
Both locations are conveniently situated east of the Boise Airport, making them ideal stops on your way to several campgrounds and Lucky Peak.
What are the office hours?
The leasing office (located at Rocket Indoor Storage) is open to the public Monday through Friday, from 8:00am to 5:00pm.
Can't make it to our facility during the week?
When can I access my unit?
Customers have 24-hour access to their space at both facilities, allowing you to manage your belongings at any time, day or night. With Rocket Storage, your convenience is guaranteed with anytime access.
How do I get started?
After selecting the right location, choose your unit size, sign your lease, and move in...all in one day! We're proud to serve the Boise community and uphold our commitment of 'same-day space, rocket fast' —ensuring a quick, efficient, and stress-free process.
Get started below by navigating to either one of our Rocket Storage locations to view the available indoor units or outdoor spaces.